Customized Care & Solutions
We realize you’ve arrived at an important decision in your life – to reconnect with the world around you. Our personalized approach reflects that.
Ascent Hearing Center will set the standard of excellence for “The Patient Journey” in hearing healthcare. Our mission is driven by the needs of our patients and our commitment to serve them.
Our Quality Policy
Ascent Hearing Center is committed to providing the highest possible quality of care for your vital sense of hearing. Our commitment extends to our Quality Policy, which is designed to ensure all aspects of your journey to better hearing are supported by compassionate personal care and state-of-the-art technology.
- FREE Hearing Test*
- A Lifestyle Assessment is given to understand your daily hearing environments.
- Verification of audibility on all hearing aid fittings to ensure the best hearing instrumentation fit possible.
- Provide a comprehensive counseling to maximize the benefit of your hearing aids.
- Effective binaural hearing solutions. Our health and safety policy demands that patient safety is paramount in our application of technology.
Follow-Up Care and Service
We are committed to enhancing your satisfaction through the delivery of care and service that consistently conforms to your expectations.
- 45-day evaluation period standard on all hearing aid fittings.
- Comprehensive warranty plans include:
- Unlimited cleaning and adjustment
- Loss Protection up to 1-year
- Corrosion and moisture protection
- Remote fitting adjustments
- Free software updates for the life of your hearing aids
- Unlimited office visits and hearing aid checks while under warranty.
- Loaner hearing aids may be provided if your hearing aids require factory repair and if there are loaners in stock.
We strive to continuously improve the performance, quality, and value of our products and services through innovation and technological excellence. We support you through the life of your hearing aids and guarantee your satisfaction.